?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=+Nagy+Angelika&rft.aufirst=Angelika&rft.aulast=Nagy&rft.date=2019&rft.isbn=978-615-5946-14-1&rft.title=Causes+of+communication+problems+and+the+methods+of+averting+them+in+the+course+of+interpersonal+communications&rft.genre=proceeding